E-commerceBoohoo
Bespoke commerce engineering
Bespoke software solutions and consulting for the Boohoo group, one of the UK's largest online fashion retailers.
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Software Solutions for Enterprise Success Built for scale, designed for people
Microsoft platforms implemented, and bespoke systems built.
Enterprise applications are extensive software systems that facilitate complex organisational processes, information management, reporting, and analytics. Some of that is best served by a platform you buy and configure well; some of it only a bespoke build will ever fit. We do both — implementing and running Microsoft 365 and Dynamics 365 where a product is the right answer, and engineering custom systems where it is not. Either way the software is mission-critical and used by diverse users, so it demands specialised architecture and security. Softoo excels in project management, business analysis, human-centered design, and software development, managing the entire solution lifecycle.
What's included
- Microsoft 365 & Dynamics 365 implementation
- Custom enterprise platforms
- API & systems integration
- Modernisation of legacy systems
Capabilities
Eight ways we put this to work
Each is a service in its own right — start where the value is clearest.
Engineering your innovation edge
Bespoke Development
Our team is proficient in delivering high-quality, scalable, and robust custom software solutions at any scale.
Pain Points Identification
Our focus on identifying and addressing pain points ensures value-driven development.
Time to Value
We prioritise delivering solutions that provide rapid value to your business.
Design Thinking
Our user-centric approach focuses on building intuitive and impactful user experiences.
Process Reengineering
We rethink and automate business processes to drive efficiency and productivity.
Wide Tech Expertise
Our expertise spans Web & Mobile Development, AI, Data Science, UX/UI Design, E-commerce, Cloud & Networks, AR/VR, and Blockchain.
Global Network
Access to a global network of domain experts enhances the quality and scope of our solutions.
Agile Practices
We adhere to Agile methodologies ensuring timely delivery, continuous improvement, and adaptability.
Quality & Security
Adherence to ISO 27001, 27701, and 9001, along with rigorous QA/QC approaches, ensures high-quality and secure solutions.
A user-centered design approach
User Research
Conduct comprehensive research to understand the needs, goals, and challenges of users, ensuring the software is tailored to their requirements.
Usability Testing
Regular usability testing sessions with clients' users for feedback, identifying issues, validating design decisions and iteratively improving the software's usability.
Persona Development
Create user personas based on research findings to represent target users and guide design decisions, ensuring a user-centric approach.
User Journey Mapping
Map out the end-to-end user journey, identifying touchpoints, pain points, and opportunities for improvement to enhance the overall user experience.
Iterative Design
Employ an iterative design approach, incorporating user feedback at each iteration, to refine and enhance the software's UI and functionality.
Industries we deliver into
The platform is the same everywhere; the process, the regulator and the vocabulary are not. These are the sectors our teams already work in day to day.
Financial services & fintech
Regulated data handling, audit trails and approval workflows — informed by building a UK digital bank's core decision engine and its supporting architecture.
Healthcare
Clinical and administrative systems where records, retention and access control carry real consequences, drawing on our NHS Trust modernisation work.
Retail & e-commerce
Order, inventory and returns flow across storefronts and warehouses — the operational spine behind our work for Boohoo, PrettyLittleThing and Arighi Bianchi.
Telecom
Network-scale operations, asset estates and field workflows, from a national tower platform to a government spectrum regulator.
US public sector
State, local and education agencies, where procurement, accessibility and records requirements shape the delivery as much as the technology does.
How you can engage us
Fixed-scope implementation
A defined outcome, timeline and price for work that can be specified up front — a platform rollout, a migration, a defined build.
Dedicated squad
A standing cross-functional team assigned to your roadmap, working to your priorities across whatever the quarter demands.
Embedded specialists
Individual engineers, architects or functional consultants integrated into your own team under your governance and ceremonies.
Managed service
Ongoing support, enhancement and platform operations with tiered response, delivered around the clock from teams across five countries.
Rescue & takeover
Picking up a stalled or abandoned implementation, assessing what is salvageable, and finishing it rather than insisting on a restart.
Explore other services
Let's engineer your next reinvention
Book a no-pressure discovery call. We'll listen, ask the right questions, and come back with a clear plan — usually within 48 hours.