Microsoft 365 & Modern Workplace A workplace people actually use
Migration, security and adoption across the Microsoft 365 estate.
Most organisations already own more of Microsoft 365 than they use. We migrate you onto it cleanly, secure the tenant properly, connect it to the systems your teams work in, and drive the adoption that turns licences into working practice.
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Tenant setup & migration
Migration from on-premises Exchange, file shares or another tenant — mailboxes, files and permissions moved with the history intact and a rollback at every stage.
Teams & collaboration
Teams structure, channels, meeting and telephony configuration, and the governance that stops sprawl six months later.
SharePoint & document management
Information architecture, migration off legacy shares, retention rules, and search that returns the current version of a document.
Identity & device management
Microsoft Entra ID, conditional access, single sign-on, and Intune device management for a workforce that is not all in one building.
Security & compliance
Data loss prevention, retention and sensitivity labelling, and the audit posture your regulator or insurer expects.
Copilot rollout & adoption
Readiness assessment, permission hygiene before you switch it on, pilot design and adoption measurement. Custom copilots built on your own data sit under AI & Data.
The estate we cover
Exchange Online & Outlook
Mail migration and coexistence, shared and resource mailboxes, mail flow rules, and anti-spam and anti-phishing policy.
Teams
Team and channel design, meeting policy, Phone System and calling plans, external federation, and lifecycle rules that keep the list navigable.
SharePoint & OneDrive
Site architecture, hub structure, permission models, known-folder redirection, versioning and retention.
Microsoft Entra ID
Directory design and sync, single sign-on for third-party apps, conditional access, multi-factor authentication and privileged access.
Intune & endpoint management
Device enrolment and compliance policy, application deployment, update rings, and mobile management for BYOD fleets.
Purview & Defender
Sensitivity and retention labelling, data loss prevention, eDiscovery, and threat protection across mail, endpoints and identity.
How a migration runs
1 — Assess
Inventory of mailboxes, sites, file shares, devices and licences, alongside the integrations and mail flow nobody has documented in years.
2 — Design
Tenant, identity and information architecture agreed up front, with the security baseline and naming and retention conventions written down before anything moves.
3 — Pilot
A representative group across departments and device types migrated first, so the surprises surface at a scale you can still absorb.
4 — Migrate in waves
Batched by team or business unit, with coexistence maintained so mail, calendars and files keep working while both worlds run in parallel.
5 — Cut over & hypercare
Final delta sync, DNS and endpoint cutover, then a staffed support window while people hit the things only real use uncovers.
The security baseline we set
Licensing & cost optimisation
Microsoft 365 spend drifts. People leave, projects end, and licences stay assigned — while elsewhere the plan is richer than the use case needs. We review the estate against actual usage rather than the purchase order.
Assignment review
Unused and duplicated licences identified against real sign-in and service usage, then reclaimed or reassigned rather than renewed by default.
Right-sizing the plan mix
Matching E1, E3, E5, Business Premium and Frontline to the work people actually do — instead of putting the whole organisation on one SKU.
Overlap with what you already own
Third-party tooling for MDM, backup, e-signature, telephony or security that duplicates something already inside your existing entitlement.
Renewal preparation
A defensible usage position before the renewal conversation, so commitments are based on evidence rather than last year's headcount.
Adoption & change management
The technical migration is the smaller half. Most of the value depends on whether people change how they work, which is a programme in its own right rather than a training session at the end.
Stakeholder & impact mapping
Who is affected, how their day changes, and where the resistance will realistically come from — identified before the rollout rather than during it.
Champions network
Enthusiasts identified and equipped inside each team, because colleagues answer questions faster and more credibly than a central helpdesk.
Role-based enablement
Training built around what a finance analyst or a field engineer actually needs to do, not a generic tour of the product.
Communications plan
Sequenced messaging that explains what is changing, when, and why — so the first people hear of it is not the day their mailbox moves.
Adoption measurement
Usage tracked by the behaviour you wanted, not by licence activation, with follow-up targeted at the teams the data says are struggling.
Support & managed services
We already run 24/7 tiered support operations for enterprise network clients. The same model applies to a Microsoft estate: named ownership, priority-based response, and a monthly rhythm rather than silence between incidents.
Tiered support
Tier 1 through Tier 3 across the estate, with escalation paths agreed up front and a named account manager who stays with the engagement.
Priority-based response
Response and resolution targets agreed per priority level and written into the engagement, so expectations are contractual rather than assumed.
Round-the-clock coverage
Teams across five countries provide genuine follow-the-sun cover, rather than an out-of-hours pager rota bolted onto a single office.
Proactive monitoring
Service health, security alerts and licence drift watched continuously, so problems are raised with you rather than reported by your users.
Governance cadence
Monthly operational reporting on tickets, service health and security posture, with quarterly reviews covering roadmap, cost and upcoming Microsoft changes.
Continuous improvement
Recurring incidents traced to root cause and engineered out, so the ticket volume falls over the life of the contract instead of holding steady.
What we watch for
Where engagements usually start
Coming off on-premises Exchange or file shares
A full migration to Exchange Online, SharePoint and OneDrive, with permissions and history preserved rather than flattened.
Tenant-to-tenant after a merger or divestment
Consolidating or separating tenants — identity, mail, files and Teams — while both organisations keep working throughout.
Getting Copilot-ready
Permission and labelling clean-up before switching Copilot on, because it surfaces everything a user technically already had access to.
Securing a tenant that grew organically
Bringing conditional access, device compliance and data protection up to a defensible baseline on a tenant nobody designed.
Adoption that stalled
Licences are owned, the tooling is deployed, and people still work the old way. We fix the workflows and the enablement, not just the configuration.
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